Privacy Policy

Luxury Redwood Properties & Investment Limited ("Luxury Redwood," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details such as your name, phone number, WhatsApp number, and email address
• Information submitted through our inspection booking, buyer registration, and consultant application forms
• Account information if you register on our platform, including your role (buyer, consultant, or admin)
• Property interests and preferences you share with us
• Communications you send us directly, including messages and inquiries

2. How We Use Your Information

We use the information we collect to:

• Respond to inspection requests, buyer inquiries, and consultant applications
• Provide and manage your account on our platform
• Communicate with you about properties, updates, and services via phone, WhatsApp, or email
• Process transactions and maintain records of your purchases
• Improve our website, services, and listings
• Comply with legal obligations and protect against fraud

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Our sales consultants and staff, to follow up on your inquiry or booking
• Service providers who help us operate our platform, such as hosting and payment processors
• Legal or regulatory authorities, where required by law

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You may contact us at any time to ask what personal information we hold about you, request a correction, or request that we delete your information, subject to any legal or contractual obligations that require us to retain it.

6. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: